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Roter Einband mit weißem Text in deutscher Sprache: Vierter Österreichischer Kreativwirtschaftsbericht. Schwerpunkt Kunden & Kooperationen. Unten eine abstrakte Strichzeichnung von zwei Puzzleteilen, die sich die Hände reichen.

How Creative Industries Generate New Ideas, Better Solutions, and Competitive AdvantagesCreative People Make Companies Better

They don’t just design what companies have already developed. They bring new perspectives and expertise to the table, work with companies to develop new solutions, enhance the value of products and services, and make innovations visible and understandable.

Those who involve creative professionals early on tap into their greatest strength: turning ideas into economic value.The Impact of the Creative Economy on a Company

Creative industries bring new perspectives

  • creative ideas
  • Understanding Users
  • Design and Communication
  • specialized expertise
  • Expertise Networks

New ideas emerge in collaboration with companies

  • better products and services
  • greater customer value
  • Innovations That Make Sense
  • greater differentiation

The result

More innovation. More market impact. More competitiveness .

The greatest value is created when creative professionals aren’t brought in only at the end of a project.Bring creative professionals on board early

Creative expertise can achieve far more than simply implementing a fully formed idea. By involving the creative industries early on, you can leverage their perspective right from the solution development stage.

A diagram comparing “Traditional Commission” and “Co-creative Collaboration,” featuring symbols that illustrate the process steps from challenge to solution and demonstrate how companies can achieve better creative development through individual or collaborative creative approaches.

The Effect

Creative industries are evolving from service providers to development and innovation partners.

Creative industries are at the heart of the economy’s value chain.61% of revenue is generated in collaboration with other companies

Businesses are the most important clients of the creative industries: creative companies generate 61% of their revenue from business clients.

Creative services are incorporated into a wide variety of industries. Their share of intermediate inputs is particularly high in entertainment, culture, and sports (21.9%), education (14.9%), and the apparel industry (13.9%). But retail, banking, the automotive industry, the chemical and pharmaceutical sectors, insurance, tourism, healthcare, and mechanical engineering also make use of creative services.

The Effect

Creative industries contribute to the value creation of other sectors. Their expertise is incorporated into products, services, and brand identities, where it creates additional value.

The Effect

The creative industries expand a company’s range of possible solutions. This collaboration gives rise to solutions that neither party would have developed on its own in the same form.

A red-line drawing depicting two standing people, one of whom is shaking the other’s hand—a gesture commonly seen in the creative industry. In the foreground is a circle with two arrows pointing in opposite directions, symbolizing exchange or communication and highlighting the innovative impact between the collaborating partners. The background is light gray.

An outside perspective opens up new possibilities.Creative industries bring new ideas to the company

A particular strength of the creative industries is their professional creativity. They do not merely follow instructions; they develop their own ideas and solutions. At the same time, an analysis of success shows that collaboration is particularly effective when creatives take their clients’ ideas and work directly with them on projects, without sacrificing their own creative output.

This brings two worlds of knowledge together:

The company brings:
Industry expertise + Technology + Product knowledge + Market insight

Creative industries contribute:
Original creativity + new perspectives + design + communication + specialized expertise

Good creative solutions start with an understanding of the company.95% prioritize trust —92% prioritize flexibility

Creative collaboration requires a close relationship with the company. For 95% of companies in the creative industries, a trusting relationship between the client and the contractor is a key factor for success. 92% cite flexibility in addressing client requests. To develop a good solution, creatives must understand what defines a company, what challenge it is trying to solve, and what its customers need.

The Effect

Business expertise and creative skills give rise to tailored—rather than standardized—solutions—designed for a specific challenge, specific users, and a specific market.

Creative expertise creates value for customers and competitive advantages.Creative industries make products better.

The collaboration between the technology company Fronius and the design firm formquadrat demonstrates how creative expertise can have a direct impact on a product.

The designers were involved in the development of the TransSteel welding system from an early stage. Design, product development, marketing, and management worked together to develop the product. As a result, design was not simply applied to a finished product at the end, but became an integral part of the development process. The result: Fronius described the new design as a clear competitive advantage and saw it as providing additional value to customers.

The Effect

Creative industries combine function, use, design, and brand. This allows products to become not only more attractive, but also more useful, more distinctive, and more competitive.


A good innovation must be understood in order to have an impact.Creative industries make innovation market-effective

For the biotechnology company Intercell, the challenge was not to be innovative. Its scientific content and technologies were highly complex but difficult for outsiders to understand. alessandridesign developed a visual language that made complex research understandable while clearly distinguishing Intercell from other biotechnology companies. The impact went far beyond design: public perception was significantly enhanced. The design helped attract new investors and collaboration partners. A campaign developed by alessandridesign accompanied the successful initial public offering. And within the company as well, employees’ sense of identification with the company and its goals increased.

The Effect

Creative industries translate complex technologies, products, and services into understandable messages and experiences.

Innovation → Understanding → Perception → Market Impact

In this way, they help companies make the value of their innovations visible and economically viable.


Through collaborations, creative industries bring additional expertise to companies.76% work in collaborative networks

Many companies in the creative industries are small and highly specialized. Their strength lies in bringing together the right expertise to tackle a variety of challenges. 76% work with business partners: 45% primarily on a project basis and 31% primarily through long-term collaborations. Only 24% operate without such business partnerships. Depending on the task, this allows for the integration of expertise from design, technology, communication, content, and other specialized fields.

The Effect

Clients gain access to a flexible network of expertise through a creative agency. Through partnerships, even small creative agencies can tackle large and complex projects without having to build up all the necessary expertise in-house.


Different and better simply beats cheaper.Creative industries create differentiation rather than price wars

Creative industries themselves rely on a competitive strategy that is strongly characterized by innovation and customer focus. Faced with increasing competitive pressure, 74% respond by strengthening customer loyalty through more tailored solutions, and 49% by stepping up their innovation efforts. Price cuts play a significantly smaller role.

It is precisely this expertise that creative industries bring to their clients’ companies.

The Effect

They help companies stand out from the competition through innovation, quality, customer value, design, and brand—rather than competing solely on price.

The section titled “Value Creation Systems in the Creative Sector” in the Fourth Austrian Creative Industries Report examines customer relationships, business partnerships, and value creation networks within the Austrian creative industries and uses empirical data and specific case studies to illustrate how creative companies collaborate with their clients and partners. The empirical basis includes, among other things, a survey of Austrian creative companies conducted by the ZEW in 2010.

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